Receive your dental ID card via text

1. Text #myid to 32360
2. Click the link & follow the prompts
3. Input your information (only 4 questions)
4. Instantly add to your digital wallet or take a screenshot 
5. Share as needed with members of your household by clicking the 3 dots

The list of providers is kept as up-to-date as possible. To ensure the best experience, please confirm that your dentist is participating in the Equitable's dental network and/or your vision professional is participating in the VSP^® Vision Care network when you make your appointment.

To view Equitable's Colorado Vision Network Access Plan, click here

To view Equitable's Colorado Dental Network Access Plan, click here

Dentist and dental office information is provided by participating dentists. We deliver the information as it is received from dentists and the companies they contract with. The Equitable's dental network includes dentists who participate with the following network partners:

• United Concordia Advantage Plus
• Careington Maximum Care
• Dentemax
• HealthSmart
• Maverest
• Total Dental Administrators
• PPO USA Connection Dental
• Dental Benefit Providers 

To dental providers impacted by the Change Healthcare cyberattack: Equitable is accepting electronic claims using Availity. You should be able to continue to submit electronic claims to Equitable’s payer ID as you would have prior to the Change Healthcare cyberattack. If you are still experiencing difficulty submitting claims as a result of the Change Healthcare cyberattack, please contact us by email at ebcustomerservice@equitable.com or by phone at 866-274-9887 for further information.

Equitable strives to provide superior network access for all members and is sensitive to member needs regarding provider availability. Members can nominate a dentist for participation by emailing the appropriate information to provider_nomination@equitable.com. Equitable will make best efforts via our network partners to have that dentist successfully recruited and credentialed according to NCQA guidelines, which requires a thorough check of malpractice history, license verification, adequate malpractice insurance coverage, and education verification. Our networks actively monitor government sanction lists and other quality checks upon initial credentialing and re-credentialing. Additionally, Equitable runs GeoAccess reports to monitor current network accessibility and address any deficiencies in association with our network partners. Networks in use vary by state according to availability and state DOI approval. Please verify with your provider that they are actively participating prior to receiving services.

 

For assistance in using this provider directory or if you cannot access our printed directory feature and would like to request that a printed copy be sent to you, please contact Customer Service.

Phone: (866) 274-9887
TDD: (800) 877-8973
Email: EBCustomerService@equitable.com.

This includes individuals who are visually impaired and need assistance reviewing or obtaining a directory or any other information. Contact us to learn about translation services provided to you at no cost. 

For Dental, you may also send a written request to P.O. Box 2107, Grapevine, TX 76099-2107.

Contracted providers cannot discriminate against the hearing impaired, developmentally challenged and/or physically challenged. They must also allow full and equal access to covered services, including insureds with disabilities as required under the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

HIPAA  |  Legal